Why does Olit Hookalit require 21+ ID verification?
Federal law (Tobacco 21 / Reauthorization Act) requires all retailers selling vapor and disposable-vape products to verify buyers are 21 or older. This applies at the federal level regardless of state law. olithookalitvape.com performs age verification at checkout through a federally compliant third-party service, and again at delivery via adult-signature requirement.
What ID does Olit Hookalit accept?
Any US government-issued photo ID with a clear date of birth: state driver's license, state ID card, US passport, US military ID. The verification service performs an OCR + database cross-check; you upload an image, the service confirms or rejects within seconds. We don't store the ID image — only the verification result and timestamp.
Does Olit Hookalit store my ID?
No. The ID upload goes directly to the federally compliant verification provider. They retain the verification result and a hashed reference for up to 30 days for audit. We store only a yes/no verified flag and timestamp linked to your account. The image itself is never on our servers.
What if my age verification fails?
Failed verifications usually mean the ID image was blurry, the database couldn't match the address on file, or the ID has expired. The verifier returns a specific failure reason and you'll see it at checkout. Re-upload a clearer image or use a different valid ID. Repeated failures may trigger manual review — email service@olithookalitvape.com with a clear photo to escalate.
Will Olit Hookalit sell to someone under 21?
No, never. We will not knowingly ship to anyone under 21. Federal Tobacco 21 law prohibits sale; our compliance posture is zero-tolerance. If we discover an account is under 21 (false verification, attempted fraud), we cancel the order, refund in full, and disable the account permanently. There are no exceptions for any reason.
Do I need to show ID at delivery?
Yes. Adult-signature delivery is required on every shipment. The carrier driver (USPS, UPS, FedEx) checks government-issued ID at the door to confirm the recipient is 21 or older before releasing the package. If no one 21+ is available, the carrier reattempts or holds the package at the local depot.